QuestBlue's vFax is a solid TDM-based virtual fax solution, not FOIP (Fax Over IP). Our service is available in thousands of local rate centers nationwide including Toll Free at no additional cost. vFax provides a complete inbound/outbound faxing solution without the need for a traditional fax machine. Outbound faxes can be sent using our robust browser-based fax portal or directly from Microsoft Outlook; we also offer a stand-alone program to allow faxing directly from the desktop. All inbound faxes are received as Adobe PDFs to your email address.
Outbound Caller ID
Outbound Caller ID with name allows you to set the name people see on their caller ID when you make outbound calls. There is a one-time charge of $20 for each DID that is published to the national CNAM (or LIDB) database. Note: it may take up to thirty days for the outbound caller ID name to become active on the network. Not every rate center will qualify.
411 Directory Assistance Listings
QuestBlue can get your new VOIP number and name listed in the national 411 Directory Assistance databases. This service can be added to many of QuestBlue's Tier A DID numbers for as little as $2.49 per month for each listing. Note: not available in all areas, some restrictions apply.
Supported Signaling Protocols
SIP is the QuestBlue default protocol. Session Initiation Protocol (SIP) is a signaling protocol used to create, manage, and terminate sessions in an IP based network. A session could be a simple two-way telephone call or it could be a collaborative multimedia conference session. This makes it possible to implement services like voice-enriced e-commerce, web page click-to-dial, or instant messaging with buddy lists in an IP-based environment, while remaining simple enough to handle your phone services without requiring knowledge of all of its capabilities.
A codec is the process of compressing and decompressing voice data. QuestBlue currently supports the G.711 codec, which you can find more information on below.
Volume pricing is available and based on a commitment of at least $399/month.
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